FAQ

Most frequent questions and answers

No. Ultimate Gift Cards can only be used when the physical card is present to process the transaction.

You can view your Gift Card balance and transaction history at www.gift.ultimategiftcards.com.au/balance

Yes. Any Cards activated on or before 30th March 2018 will have a twelve (12) month expiry period.

Any Cards activated on or after 31st March 2018, will have a three (3) year expiry period. 

Cards may not be redeemed after their expiry date.

Lost, stolen or expired Gift Cards cannot be replaced or refunded. Please refer to the terms and conditions at here.

Each Ultimate Gift Card has its own unique participating retailers that accept the Gift Card. To check out the most up to date list of participating retailers click here and scroll down to select your Gift Card from our range.